Copthorne Hotel & Resort Lakefront Queenstown

Excellent friendly staff in all areas of the hotel. Always smiling and happy to chat and be of assistance. We had an extra large room with views of the lake hot and cold Buffett breakfast available not a very large selection to choose from. Lovely hot shower in the morning with really good water pressure. A leisurely 15 minute downhill walk into the main town centre of Queenstown with all its amenities , which of course means uphill on the return trip. We stayed 4 nites and opted to save The Kiwi's by not having our room serviced. A big shout out to the gentleman who fixed the in room safe within minutes of our call for assistance. Highly recommend booking a slot in the indoor spa bath facility as well. Would definitely stay again. The restaurant also had special dinner nites such as pizza and a beer for $20. Also had happy hour on cocktails as well nightly. Extra comfy beds with lots of pillows.

Gorgeous hotel. Our room was in the first block and had a ranchslider to the front lawn with a gorgeous view of the lake. Absolutely incredible. The most comfortable bed in the world. The tv had everything. The shower pressure was insane and so powerful! The staff were so helpful. We paid $15 to park on premise which is around the corner from the main entrance and has a gated entrance which you use your room key on. The car park is level 4 and then you catch a lift to level 5 (which is the reception level), then walk to the other lifts to catch it to level 3 to then walk down to level 2 for our unit in the first block. It is quite confusing but when you see the layout of the hotel it makes a lot of sense and is actually a highlight of the hotel for us with the halls being reminiscent of the Titanic, although I can see people being frustrated by it. So close to town and such an easy 5 minute walk to the main town. When we arrived to our room the beds were two single beds and the lovey gentleman who took our bags down for us asked reception if we were in the right room. We decided it didn’t matter since it was just for one night but when we came back from parking our car, housekeeping were just finishing making our singles into a king. They were so fast and so lovely and friendly.

Requested a room with lake view and the view was absolutely amazing with snowcapped mountain in the background. Room was warm, comfortable, and considerably clean despite very poor reviews from previous customers. Location was very close to town and the lake. Staff at reception were wonderful: kind and helpful.

The view from the bedroom and balcony....just WOW! Even the layout of the suite.... I wish I had something like that for my own home! Very close to the Queenstown Gardens and shopping areas. If ever we get a chance to come here again, I will want to book the exact same room!!!

The lake view of the room was fantastic. The location of the hotel is also very convenient, it's a short walk to the shopping area across the park, and a minute walk from the bus stop that coaches pick up for day tours as well as all the public transport. The room is of decent size.